Google Business Profile Multiple Businesses Same Address: FAQs

1. Understanding Google Business Profile Multiple Businesses Same Address

GMB for multiple businesses at one location

Google My Business (GMB) is a powerful tool for local SEO. With an optimized GMB, you can expand your business reach and dominate local search results. But what happens when multiple businesses share the same address? This scenario is more common than you might think.

Imagine a building where several independent companies operate. Or a co-working space where numerous startups run their business. These situations create unique challenges for Google Business Profile as there are multiple businesses at one location.

But why do we emphasize so much on this topic? It can be easily solved by providing the correct address with the floor number. So why are we focused on understanding Google Business profile multiple businesses same address? In order to solve this puzzle, let’s look into the importance of GMB for local businesses.

The Importance of GMB for Local Businesses

Google My Business (GMB) is an important factor to enhance your local SEO. GMB listings is a storage of essential information of your business to potential customers. It contains your business’s:

  • Name, address, and phone number (NAP)
  • Operating hours
  • Reviews and ratings
  • Photos and videos of the business
  • Posts and updates about offers or events

If your business is sharing an address, you might have a hard time managing these elements. Each business needs to stand out while adhering to Google’s guidelines.

2. Google Business Profile Multiple Businesses Same Address: Eligibility Criteria

Not all businesses sharing an address can have separate GMB listings. Google has strict criteria to prevent spam and ensure a quality user experience.

To be eligible, businesses must be distinct legal entities. This means:

  • Separate business registrations
  • Unique tax IDs
  • Different owners or management

Google’s guidelines for multiple businesses at one address are clear. Each business must have:

  • A unique business name
  • A dedicated phone number
  • Distinct services or products

You must avoid some common pitfalls like using virtual offices or creating listings for different departments within your single business to prevent penalties.

Understanding Google’s Guidelines

Getting listed on Google comes with its own guidelines. The primary concern for Google is in providing users the experience they need. They want to ensure that when someone searches for a business, they find accurate, helpful information. For businesses sharing an address, this means:

  1. Each business should be clearly distinct to customers
  2. There should be no attempt to manipulate search results
  3. The physical location should be staffed during stated business hours

Violating these guidelines can result in listing suspensions or even permanent removal from GMB.

3. Setting Up GMB Multiple Business at One Location: Step-by-Step Guide’

Want to set up your profile on GMB listings for multiple businesses at one address but worried about the complexities? After following these steps, it will be a piece of cake to you!

  1. Create unique business profiles
    • Use distinct business names
    • Provide separate contact information
    • Clearly define unique services
  2. Verify multiple listings at the same address
    • Be prepared for additional verification steps
    • Provide documentation proving separate businesses
  3. Maintain information consistency
    • Ensure NAP (Name, Address, Phone) consistency across all platforms
    • Use suite numbers or unit identifiers consistently

Remember, consistency is key when managing your Google Business Profile multiple businesses same address listings.

Verification Process for Shared Addresses

Due to the presence of multiple businesses in one location, there might be genuine confusion. Google may require additional steps to verify businesses at shared addresses:

  1. Postcard verification: Each business may need to receive a separate verification postcard
  2. Phone verification: Ensure each business has a unique, dedicated phone number
  3. Email verification: Use separate email addresses for each business
  4. Document verification: Be prepared to provide business licenses or utility bills

The verification process might take longer for shared addresses, so patience is key.

4. Naming Conventions for Multiple Businesses Sharing an Address

Your business name is the unique identifier that appears first to potential customers. It plays a crucial role in standing out from others when setting up GMB for multiple businesses in one location listings.

Here are some best practices:

  • Use legal business names
  • Avoid including location keywords unless part of the official name
  • Don’t use descriptors that aren’t part of the registered name

For department listings, only create separate GMB profiles if they:

  • Operate as distinct entities
  • Have separate entrances
  • Maintain different hours

Keyword stuffing in business names is a big no-no. It can lead to penalties and reduced visibility.

Examples of Good vs. Bad Naming Practices

For getting the best, we need to have an idea about the bad. Here are some practices you must and must not do while naming your business:

Good naming practices:

  1. “Smith & Jones Law Firm”
  2. “Green Valley Dental Clinic”
  3. “Tech Innovators Inc.”

Bad naming practices:

  1. “Best New York City Plumber – Johnson Plumbing” (includes location keyword)
  2. “Acme Inc. – Lawyers, Accountants, Tax Experts” (includes service keywords)
  3. “Dr. Brown’s Medical Office #1 in Chicago” (includes ranking information)

Stick to your official business name to avoid issues with Google.

5. Address and Location Details: Differentiating Multiple Businesses

Having to share your business location with other businesses can create confusion. You can differentiate your business by giving more accurate information such as:

  • Use suite numbers effectively
    • Assign unique suite numbers to each business
    • Use these consistently across all online platforms
  • Implement permanent signage
    • Each business should have visible, permanent signs
    • This helps both customers and Google verify legitimacy

Virtual offices may create challenges for GMB listings. Google generally doesn’t allow GMB listings for virtual offices. Physical presence is the key to your business’s credibility and authenticity.

Handling Special Address Situations

The more you can differentiate your business location the less will be the chance of any confusion. Some problems can be avoided, such as:

  1. Shared reception areas: Ensure each business has a distinct area or desk
  2. Businesses on different floors: Use floor numbers in the address
  3. Buildings with multiple entrances: Specify which entrance serves each business

Be as specific as possible to help both Google and potential customers locate each business accurately.

6. Service Area Businesses (SABs) Sharing an Address: Special Considerations

Service Area Businesses face more unique challenges than Product Area Businesses with GMB multiple businesses at one location scenarios. Google’s policies are stricter for SABs sharing an address.

To minimize suspension risk:

  • Ensure each SAB offers distinct services
  • Use unique phone numbers for each business
  • Maintain separate websites with clear service descriptions

Alternatives for SABs sharing an address include:

  • Creating a single GMB listing with multiple categories
  • Using different addresses if the businesses have multiple locations

Managing SAB Listings Effectively

Running SAB in a location where multiple businesses are operating is like walking on a thin line. You need to be careful while listing your business. It’s important to:

  1. Clearly define service areas in GMB
  2. Use the “Service area” feature instead of the physical address
  3. Provide detailed information about services on your website
  4. Regularly update your GMB listing with posts and photos of completed work

Remember, you can’t display your SAB address on GMB if you don’t serve customers at that location.

7. Co-Working Spaces and GMB: Navigating the Challenges

Sharing your business location with other businesses will often lead to common working spaces in the building. Google has specific requirements:

  • Businesses must have permanent, dedicated spaces
  • Staff must be present during listed business hours
  • Each business needs clear, permanent signage

Best practices for maintaining separate GMB listings in co-working spaces:

  • Use unique suite numbers for each business
  • Provide clear directions to each business within the space
  • Ensure each business has a dedicated phone line

Leveraging Co-Working Space Features

You may face the issue of shared working spaces while operating with other businesses in the same location. Leverage co-working spaces by implementing:

  1. Dedicated mailboxes for each business
  2. Conference room booking systems (can be listed as amenities)
  3. Shared receptionist services (can help with phone verification)

Utilize these features to strengthen your GMB listings and provide a better user experience for potential clients.

8. Avoiding Penalties and Suspensions for Shared Address Listings

Google has a strict policy when dealing with businesses with shared addresses for the sake of user experience. Your businesses will be in trouble for:

  • Creating multiple listings for the same business
  • Using virtual office addresses
  • Inconsistent business information across the web

To prevent duplicate listings:

  • Regularly audit your GMB listings
  • Use Google’s “Suggest an Edit” feature to remove duplicates
  • Ensure consistent NAP information across all platforms

For quick resolution of listing issues:

  • Respond promptly to any Google notifications
  • Provide clear, honest information about your business setup
  • Be prepared to show documentation proving separate businesses

Recovering from a Suspension

If your listing gets suspended:

  1. Review Google’s guidelines to understand the violation
  2. Correct any inaccurate or inconsistent information
  3. Submit a reinstatement request with detailed explanations
  4. Be patient and prepared for follow-up questions from Google

Prevention is always better than cure when it comes to GMB listings.

9. Optimizing GMB Listings for Multiple Businesses at One Address

Optimizing GMB listings for multiple businesses at one location will improve your local SEO and rank for ‘near me’ searches. Here’s how to make you stand out:

  • Use unique phone numbers and websites for each business
  • This helps Google distinguish between businesses and improves user experience
  • Leverage categories and attributes effectively
  • Choose the most specific category for each business
  • Use attributes to highlight unique features
  • Manage photos and posts for distinct brand identities
  • Regular, high-quality photos improve engagement
  • Use posts to showcase each business’s unique offerings

Remember, the goal is to create distinct online identities for each business, despite the shared physical address.

Advanced Optimization Techniques

With the simple technique at hand, let’s dive in deeper and understand the advanced techniques used for better optimization:

  1. Use Google Posts regularly to keep your listing fresh
  2. Encourage and respond to customer reviews
  3. Utilize Q&A features to provide helpful information
  4. Add products or services to your listing for enhanced visibility
  5. Use the booking feature if applicable to your business

These advanced techniques will give your business an extra edge and stand out from your competitors.

10. Local SEO Strategies for Businesses Sharing an Address

Local SEO strategies are responsible for ranking your website on top of search results. Implement these key strategies for enhancing your SEO for businesses sharing same address:

  • Building unique citations for each business
    • Use consistent NAP information across all platforms
    • Leverage industry-specific directories
  • Managing reviews for multiple businesses at one location
    • Encourage reviews for each specific business
    • Respond to reviews promptly and professionally
  • Local link building strategies
    • Create separate content strategies for each business
    • Engage in local community events under each business name

Grexa’s local SEO tools can help manage these strategies effectively, ensuring each business maintains a strong online presence.

Leveraging Local Content Marketing

Catering to your local public is the best formula for attracting more customers to your business. Create location specific content that will relate to common public such as:

  1. Blog posts about local events or news relevant to your industry
  2. City guides or neighborhood spotlights
  3. Interviews with local influencers or community leaders
  4. Participation in local charity events or sponsorships

This type of content can help establish each business as a local authority, despite sharing an address.

11. Tools and Resources for Managing Multiple GMB Listings

Managing multiple GMB listings can be tiresome and difficult. With the assistance of these tools, you can have a smooth process:

  • GMB bulk management features
    • Ideal for businesses with 10 or more locations
    • Allows simultaneous updates across multiple listings
  • Third-party tools for multi-location businesses
    • Offer advanced features like review monitoring and posting schedules
    • Help maintain consistency across listings
  • Tracking and analytics for shared address listings
    • Use Google Analytics to track traffic from GMB listings
    • Monitor performance metrics like views, clicks, and calls

Effectively using these tools can ease your management of GMB for multiple businesses at same address listings.

Utilizing GMB Insights

GMB insights are valuable data that after implementing in SEO strategies will increase your ranking.

For having a rough idea of what are the insights in GMB, here are some:

  1. How customers find your listing (direct vs. discovery)
  2. What actions they take (website clicks, calls, direction requests)
  3. Photo views and engagement
  4. Popular times for customer interactions

Use this data to optimize each business’s online presence and marketing strategies.

12. Case Studies: Successful Management of Multiple Businesses at One Address

Case studies are guides to the future.They provide the most authentic and real life framework to operate your business. 

Let’s look at some real-world success stories:

Case Study 1: Law Firm Complex

  • Multiple law firms sharing a single office building
  • Each firm created unique GMB listings with distinct suite numbers
  • Result: 30% increase in local search visibility for all firms

Case Study 2: Co-Working Space

  • 20+ startups in one co-working space
  • Implemented clear signage and dedicated phone lines for each business
  • Outcome: 50% reduction in listing suspensions and improved local rankings

These cases demonstrate that with careful management, GMB for multiple businesses at one location can thrive.

Lessons Learned from Successful Implementations

Let’s draw out the key points that are responsible for successful businesses that operates on same locations, and what you can implement from it:

  1. Clear differentiation is key to avoiding conflicts
  2. Consistent NAP information across all platforms is crucial
  3. Regular updates and engagement with GMB listings improve visibility
  4. Cooperation between businesses at shared addresses can benefit all parties

Effectively applying these lessons to your own GMB strategy for shared address businesses will notably raise your search results ranking.

Futuristic AR interface of business listings

Striving in this volatile world is challenging yet, filled with opportunities. By studying future trends and implementing it to your business you can avoid large losses and gain maximum profits.

To give you a rough idea of what the future may look like, here are some speculations:

  • Upcoming changes in Google’s policies
    • Stricter verification processes for shared address businesses
    • Potential new features for multi-business locations
  • Emerging technologies for location-based marketing
    • Increased use of AR for in-store navigation
    • AI-powered local search results
  • Preparing for future challenges
    • Stay informed about Google’s policy updates
    • Continuously optimize your listings for new ranking factors

According to Search Engine Journal, voice search optimization will be crucial for local SEO in the coming years. Prepare your shared address listings accordingly.

Adapting to Evolving User Behavior

As the phrase, “Customers are the King!” has been there for years. Every step taken is by keeping the user’s behavior in mind. Google’s system is also influenced by its users’ activity. So, to match the objective of both Google and your business’s, you will need to keep your users’ behavior in mind.

GMB features may evolve into:

  1. Increased importance of visual content (photos and videos)
  2. More emphasis on real-time information (hours, wait times)
  3. Integration with other Google services (Maps, Search, Shopping)

Stay agile and ready to adapt your GMB strategy as these changes occur.

Conclusion: Mastering Google My Business Multiple Businesses Same Address

Managing your Google My Business for multiple businesses at same location listings is challenging but crucial for local SEO success. By following these guidelines, you can ensure each business maintains a strong online presence, even when sharing a physical location.

Remember:

  • Ensure each business meets Google’s eligibility criteria
  • Use unique identifiers like suite numbers consistently
  • Optimize each listing with distinct information and media
  • Stay updated on Google’s policies and local SEO trends

With careful management and strategic optimization, your business with a shared address can thrive in local search results. It’s not just about avoiding penalties; it’s about maximizing your visibility in local search results.

FAQ: Common Questions About Google My Business Multiple Businesses Same Address

Can I create separate GMB listings for departments within my company?

Generally no, unless they operate as distinct entities with separate entrances and hours.

Can I use a P.O. Box for multiple business GMB listings?

No, Google requires a physical address for GMB listings, not P.O. Boxes.

What if my business is located inside another business (e.g., a coffee shop inside a bookstore)?

You may be eligible for a separate listing if you have distinct branding, staff, and hours.

How often should I update my GMB listing for a shared address business?

Regular updates are crucial. Aim for at least monthly checks and updates, with more frequent engagement through posts and photos.

How many businesses can share the same address on GMB?

There’s no set limit, but each must meet Google’s eligibility criteria for distinct businesses.